Effective communication in the workplace

It is clear to the large majority of companies that effective communication plays a direct and positive role in delivering success. Particularly in providing new business opportunities. Therefore effective communication in the workplace is the goal every company should strive for.

Not only is the communication directed outside, such as the company customers, partners, but also within the company, which actually ensures the existence and efficient functioning of the employees.

In this article find out more about effective communication in the workplace as well as the types of communication in every company.

Effective communication in the workplace

Communication with employees and involvement of employees in ongoing processes is an integral part of the success of the company. There is a great deal and a variety of ways to communicate with the employees of your company.

The specific choice will depend to a large extent on the number of workers. To make communication effective there needs to be a free flow of feedback that employees are able to give.

Engagement in the workplace is one of the most important parts in effective communication. You need to be both an engaged listener and speaker when it is needed. In each organization there are a variety of types of communications in which you should feel engaged. Find out more in the article Communication in workplace.

Effective communication in the workplace

Types of communication within the company

There are a few types of communication within every company so it is important to understand which type of communication is meant for you.

Formal and informal communication

First is formal communication. It is all the “official” information that comes from the employees in a deliberate, planned, controlled way to the management in the form of feedback. Also, these are all management decisions, latest information, innovations, also crisis communication.

This is organized information that travels between individual structural units of the company in the directions determined by the company’s basic process. Formal communication is controllable or regulated both by organizational culture and specially designed communication patterns.

And then there is informal communication. That is all of the “unofficial” information that accidentally gets from the employees to the management, or vice versa. Informal communication cannot be controlled or regulated, but can be determined by the culture of the organization.

Internal and external communication in the workplace

The next is all of the internal communication which, depending on the nature and needs of the company, is regulated by requirements or rules.

And the external communication is all the communication that the company gives out. Phone calls and answering them, as well as email culture, is the smallest component in this case. Fresh components such as PR, advertising, corporate image, official information, confidentiality, employees’ speech culture.

In order to keep this kind of communication effective, it is cruical to make a strategy of times and contacts that your employees can keep to.

Now that you know the types of communication, you can easily start managing some ways to include effective communication in your workplace.


Blogger By Passion, Programmer By Love and Marketing Beast By Birth.

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button